This is an old revision of the document!
For example
If you're with UPHS (not School of Medicine), or if your issue is a UPHS networking or VPN issue, you probably need to Contact UPHS Support
If you're not with UPHS, or your issue is with PennNet or AirPennNet, check with ISC: https://www.isc.upenn.edu/facultystaff-support-directory
If you're looking for licenses for desktop software like Office or Matlab, you have to go through your department or PI. You can try the above links to ask about how to get software licenses, based on your organization.
You can email the CfN admins for help with the CfN cluster, but first, look at this checklist:
df -h /data/<path-to-my-data-directory>
to check.Please send this info to the admin in your email: