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asking_for_help [2017/09/21 18:18] mgstauff |
asking_for_help [2017/10/11 19:28] (current) mgstauff [--- If you're issue is not about the cluster ---] |
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====== Getting Help ====== | ====== Getting Help ====== | ||
- | ====If you're issue is not about the cluster==== | + | ====--- If you're issue is not about the cluster |
For example | For example | ||
- Most network connection issues | - Most network connection issues | ||
- | - Software licenses for your desktop or laptop | + | - Software licenses for your desktop or laptop |
===Hospital faculty/ | ===Hospital faculty/ | ||
If you're with UPHS (not School of Medicine), or if your issue is a UPHS networking or VPN issue, you probably need to [[accounts_and_vpn# | If you're with UPHS (not School of Medicine), or if your issue is a UPHS networking or VPN issue, you probably need to [[accounts_and_vpn# | ||
- | ===SAS faculty/ | + | ===SAS |
If you're __not__ with UPHS, or your issue is with PennNet or AirPennNet, check with ISC: | If you're __not__ with UPHS, or your issue is with PennNet or AirPennNet, check with ISC: | ||
https:// | https:// | ||
- | ===Desktop software=== | + | ====--- CfN Cluster Issues |
- | If you're looking for licenses for desktop software like Office or Matlab, you have to go through your department or PI. You can try the above links to ask about how to get software licenses, based on your organization. | + | |
- | + | ||
- | ====CfN Cluster Issues==== | + | |
You can email the CfN admins for help with the CfN cluster, but first, look at this checklist: | You can email the CfN admins for help with the CfN cluster, but first, look at this checklist: | ||