You can email the admins for help, but first, look at this checklist:

1. Are you running on chead instead of nodes?
2. Is it a memory issue? See the FAQ.
3. Have you checked with your colleagues if they use the same or similar scripts or tools?
4. Is your disk quota full? Use df -h /data/<path-to-my-data-directory> to check.

Please send this info to the admin in your email:

• What username are you running as?
• Are you on chead or a compute node?
• Are you using qlogin or qsub?
• Include the command you ran?
• Include the output of the command and full error messages, or include the link to output files that show what's happened (i.e. for qsub, the .e and .o files).
• What did you expect to happen?
• Has this worked before? If so, when? On the same data set or exact data?